At Your Brand Name, we value transparency and clear communication. Since we offer personalized, time-bound digital services, it’s important for our clients to understand our refund policy before making a purchase.
By placing an order with us, you agree to the terms outlined below.
🔹 Advance Payment Policy
All of our services are provided on a prepaid basis. Whether you are selecting a monthly, quarterly, or yearly package, payment must be made in full before the service begins.
This allows us to allocate time, resources, and creative planning specifically for your brand.
🔹 No Refunds After Confirmation
Once a service is confirmed and payment is processed, we do not offer refunds — either full or partial — under any circumstances.
This is because:
Our team immediately begins working on content creation, planning, and scheduling.
Digital service hours cannot be recovered once allocated.
Each package is custom-tailored, and effort is invested upfront.
🔹 Exceptions & Adjustments
While we do not offer refunds, we always want our clients to be satisfied. If you face any issue with delivery, quality, or timelines, please contact us — we’ll do our best to resolve the matter through:
Service adjustments
Revisions (if applicable)
Extended support within the scope of the original package
However, the resolution does not include refunds.
🔹 Subscription Renewals
For recurring plans (monthly, quarterly, yearly), you may cancel the next billing cycle by notifying us at least 3 days before renewal. Any charges made after the renewal date are non-refundable.
🔹 Contact Us
We encourage you to contact our support team if you have questions before placing your order.
📧 Email: support@yourbrand.com 📱 WhatsApp:
We’re committed to providing clear terms and delivering value with every package.