Terms of Service

1. Service Overview

We provide social media management services, which may include content creation, scheduling, analytics reporting, engagement support, and basic advertising setup — depending on the selected package.

All services are customized for each client and are delivered on a subscription or one-time basis.

2. Eligibility

To use our services, you must:

• Be at least 18 years old
  
  
• Provide accurate and current information
  
  
• Have legal access to the social media pages/accounts you request us to manage
  
  

3. Payment Terms

• All services require advance payment.
  
  
• Payments are non-refundable, as outlined in our Refund Policy.
  
  
• Subscription renewals are automatic unless canceled 3 days prior to the billing date.
  
  

We accept payment via mobile banking, card, or secure online gateways.

4. Service Delivery Timeline

Upon payment confirmation:

• Services will begin within 1–3 business days, depending on the package.
  
  
• We will maintain regular communication to align deliverables with your goals.
  
  
• Any delays caused by incomplete information from the client are not our responsibility.
  
  

5. Client Responsibilities

You agree to:

• Provide access to relevant social media platforms (if needed)
  
  
• Cooperate during planning, revisions, or feedback
  
  
• Avoid posting conflicting content or giving access to third parties that may affect our work
  
  

Failure to collaborate may affect service quality or timelines.

6. Use of Content

All content we create (text, graphics, designs) remains your property once delivered.
However:

• We may use anonymized or sample versions of the content for our portfolio or promotions unless you request otherwise in writing.
  
  

7. Limitations of Liability

While we strive for excellence, we cannot guarantee specific follower counts, viral reach, or sales results.
We are not liable for:

• Algorithm changes on social media platforms
  
  
• Third-party service disruptions (e.g., Facebook issues)
  
  
• Unauthorized access to your accounts not caused by us
  
  

8. Service Suspension or Termination

We reserve the right to suspend or terminate services if:

• You violate these Terms
  
  
• Payment is not completed
  
  
• You behave inappropriately toward our team
  
  

9. Changes to Terms

We may update these Terms from time to time. All changes will be posted on our website with the updated effective date. Continued use of our services implies acceptance of the updated terms.

10. Contact Information

For questions about these Terms, contact us at:

📧 Email: support@yourbrand.com
📱 WhatsApp: +880 1234 567890

We’re committed to clarity, fairness, and a positive experience for every client.